Privacy Statement

At LifeLine Therapy Directory we are committed to protecting your privacy. This statement is made in the light of the requirements of the Data Protection Act 1998 in order to alert valued contacts to LifeLine Therapy Directory's data processing practices which will govern the processing of your data. If you have any queries about this statement please contact , LifeLine Therapy Ltd, Shakespeare House,168 Lavender Hill, London SW11 5TG or email enquiries@lifelinetherapydirectory.com.

How do we collect information?

We will obtain personal information from you when you enquire about our activities, register with us, or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

What information do we collect?

The types of information collected might include names, e-mail address, postal address, telephone number, fax number and credit/debit card details.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes.

How do we protect personal information?

We use a secure server when you order products or services via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

As part of our business as a referral service, we will pass on the details of therapists, counsellors and treatment facilities to individuals wishing to use their services. We pass on the details of consumers to such professionals if we have their permission to do so and it is part of a treatment process. We may also need to disclose your information if required to do so by law.

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.

We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.